Another issue. Microsoft has acknowledged another problem with Windows 10 version 2004 that makes the OneDrive cloud sharing service inaccessible for some users.
This is another addition to the growing list of known issues with the May 2020 Update.
According to the details provided, this new problem is related to legacy file system drivers. You may encounter a bug if you use an older device that has certain old applications installed that use such drivers.
As explained:
“After updating to Windows 10, version 2004, some older devices or devices with certain older apps installed that use legacy file system filter drivers might be unable to connect to OneDrive via the OneDrive app. Affected devices might not be able to download new Files On-Demand or open previously synced/downloaded files.”
Affected users are said to be getting an error message that alerts them that OneDrive can’t connect to Windows 10, which sure is a sinking feeling.
The reason being, if the OneDrive application can’t connect to Windows, then you lose access to the files stored on the cloud service. Plus, it is also not possible to view previously synced files nor use the very handy Files On-Demand feature.
Thankfully, Microsoft has confirmed that it is working to resolve this OneDrive complication.
Nobody expected Windows 10 version 2004 to be perfect in all aspects, certainly not when it comes to bugs and errors. But the number of issues with this latest release do appear to be growing with each passing day.
Definitely not a good thing.