Who watches the watchmen? BSODs are among the most annoying software and system errors on a PC. Though they are not as common as they were in Windows XP, they still creep up occasionally.
Like now.
There is news that antivirus software is causing those dreaded Blue Screens of Death on Windows 11.
The culprit is the latest cumulative update that Microsoft released for the OS, which is behind these distressing errors. And it has all to do with bad drivers breaking down these antivirus programs.
Security company Sophos has done some digging and is here with the lowdown. It says that some of these affected drivers were used by these antivirus products, which is why some devices running its products could end up hitting a BSOD.
Sophos says:
“Customers on Windows 11 running Sophos Home may encounter a BSOD/Stop error after installing Windows Update KB5013943 and restarting their machines. The symptoms involve being unable to get to the desktop after restarting the computer/shutting down powering it back on post installation of Windows Update KB5013943. This includes a Stop Error Index Mismatch message (Blue Screen)”.
The firm has also released a fix after previously providing users with two different workarounds.
Of course, things go deep here.
You may recall that the most recent Patch Tuesday update cycle included KB5013943, a patch that has caused considerable trouble. As this update is not optional, many Windows 11 users are struggling with these random crashes.
Other antivirus software companies have yet to release fixes or solutions for the BSODs plaguing Windows 11 after installing this latest cumulative update. But now that Sophos claims to have discovered the root cause, others should release their patches.
Fingers crossed that Microsoft also gets around to it soon.
