Microsoft Teams Usage Skyrockets

December 10, 2018
Microsoft Teams Screen
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Sudden rise. Microsoft Teams is growing ridiculously fast, according to a new report by Spiceworks. It shows that the adoption of the Slack rival from Redmond is on the way up.

If anything, it is on track to become the second-biggest workplace chat app by 2020.

Surpassing both Slack and Google Hangouts.

Basically, more and more organizations are opting to use Microsoft Teams, and this can only be good news for the collaboration app that has been on the market for some two years. Shows just how much ground it has covered in relatively quick time.

This survey of 901 companies found that 21% of respondents use the Microsoft solution, compared to around 15% for Slack. Of course, Skype for Business is the most popular chat app, with 44% of organizations using it.

But Microsoft is keen on transitioning everyone to Teams.

As Peter Tsai, senior technology analyst at Spiceworks explains it:

“The sudden rise of Microsoft Teams is likely influenced by the fact that it’s available at no additional cost to Office 365 users. Although Skype for Business has maintained the lead overall, Microsoft is putting more of an emphasis on Microsoft Teams as the default communications app for Office 365, which is enticing organizations to give it a try. As a result, we’ll likely see Teams adoption rates double in the next couple years.”

According to the most recent numbers, Microsoft has 329,000 organizations on Team, while Slack said back in May that 500,000 organizations on its platform. Slack also has 8 million daily active users, 3 million of which are paid.

In terms of usage, Skype for Business and Teams are more popular among large businesses, which comes as no surprise considering just how much focus Microsoft is putting on the enterprise.

Slack is the only app that is more popular with small businesses than its overall usage figure.

Spiceworks also projects that Teams is set to grow faster than every chat app, and will double its market share in the near future. Microsoft has already said that it will eventually replace Skype for Business as the primary tool for calls, video conferences and meetings for customers using Office 365 in the cloud.

Respondents also saw Teams as the most secure among the chat and collaboration apps, while Slack took the honors for being perceived as the most innovative.

Let’s just hope Microsoft can pay special attention to its reliability as well.

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Melanie Russel lives in rural North Carolina. With a degree in statistics, his research interests include probability theory, time series analysis and network flow dynamics. When not geeking out over AI technologies, she is likely to be geeking over film, software or pretending to play the guitar.

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