Users Report Problems With Windows Phone 8.1 On Samsung ATIV SE

April 25, 2014
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released (and still horribly named) ATIV SE smartphone that a number of Verizon users have acquired. It appears that the device does not play nicely with Windows Phone 8.1. At all. The newest flavor of Microsoft’s mobile operating platform was released in developer preview form a couple of weeks back, and word is that more than a million users have already downloaded and installed it. An impressive feat, by all accounts. So anyway, as this report reports (ha!), many users that deployed this release are plagued by a number of really severe issues following the update — including freezes, reboots and general unresponsiveness. Which, frankly, is a shame, as this is a fairly powerful device. Some users have even reported unresponsive touchscreens, while others have issues with the camera. Worse yet, the handset freezes during phone calls, requiring a reboot to become responsive again. Oh, and there have been cases where the smartphone automatically restarted. All by itself. All these issues, from a large company, and a new handset. Now, admittedly, you can say that this is what developer previews are for, to iron out bugs before general release. But really, Samsung really has to get its act together here. And well, given these severe issues, if you are a Samsung ATIV SE owner, it is best you hold off from installing this version of Windows Phone 8.1 and wait for a couple of months. The final version of the mobile operating system, will in all probability, fix these problems.]]>

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Mike Johnson is a writer for The Redmond Cloud - the most comprehensive source of news and information about Microsoft Azure and the Microsoft Cloud. He enjoys writing about Azure Security, IOT and the Blockchain.

All Comments

  • That’s a shame. You know this isn’t the kind of publicity Windows Phone needed at this point. Fix it ASAP.

    Wayne S April 25, 2014 3:27 pm Reply
  • Terrible name: Check. Customer complaints: Check. Recently Released: Check. Next step: cancellation…

    John Howe April 25, 2014 4:30 pm Reply
    • haha. Funny, John. I think you’re right though. This can’t be the kind of start they expected for the ATIV. However, the name all along sounded too bad to produce a great phone. Oh well

      Emily Williams April 25, 2014 4:47 pm Reply
  • First, I agree with the comments about Samsung. They need to get serious about Windows Phone. If they really want to get from under the thumb of Google and put themselves in a power position, they need to show that the Samsung name can make other platforms shine. Also, I agree with posters who say the name is awful. Come on you can come up with Galaxy but not something better than ATIV? They need to get this fixed soon. This phone was supposed to come out with 8.1. I hope they figure out this problem ASAP. But hey that’s why it’s in preview and beta

    Ray C April 25, 2014 7:43 pm Reply
  • There really is a problem. The article is about Samsung phone. But the photo shows Nokia phone.

    WillyThePooh April 25, 2014 9:55 pm Reply
  • Never install preview versions. This is why you wait for final releases. Keep in mind that because of the Nokia – Microsoft tie, the preview version was probably developed on Nokia hardware and therefore will run better on it. When the final release comes out, it will work with the Samsung handset.

    Ralph Ellis May 1, 2014 4:26 am Reply

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